Servoy Jobs

Junior customer success manager


Servoy Amsterdam is looking for a junior customer success manager.

Who you are

You are a driven IT specialist with outstanding project management skills who will bring positive energy to the Servoy team. You feel personally responsible for the quality of your projects and the success of a customer. You have great social and communication skills and will work well with your colleagues and other project stakeholders, including infrastructure colleagues, to continuously improve your performance; in particular your work will boost Servoy’s business agility. You identify problems when they occur and work to resolve them by yourself when appropriate, or by involving the customer, other stakeholders, and your colleagues. You have a 24/7 mind-set and are willing to do shift work to meet Servoy’s customer needs for 24/7 business operations.

Experience in a similar role is a prerequisite.

Who we are

Servoy BV is an international software vendor that has created an award-winning and powerful hybrid development and deployment platform. Servoy is used by independent software vendors, organizations, and consultants in over 50 countries.

Servoy was born out of frustration with Java and .Net — their complexity, poor time to market, and lack of productivity. The Servoy founders wanted an environment that provides

  • SaaS and on-premises (hybrid) from a single code base
  • Smart (native) and browser clients from the same single code base
  • Out-of-the-box support for all platforms, all browsers, and all SQL databases
  • Secure and scalable deployment

Servoy offers you superb growth, training and learning opportunities, the chance to join a team of experts, a first-class office, and the rewarding experience of helping to produce first-rate apps with major impact.

Junior customer success manager Role

You will be responsible for helping customers migrate existing applications to Servoy apps. You will ensure the successful end-to-end delivery of clients’ complex migration projects by meeting project requirements and agreed-upon quality standards through effective planning of resources. You will regularly review the progress of fast-moving and complex projects, rigorously identifying project risks and potential issues and confidently leading teams through the uncertainty of the migration.

You will build strong relationships with senior- and executive-level project stakeholders, facilitating executive decision making and preserving the overall direction and integrity of the project.
You will effectively engage with multiple external suppliers to establish cost estimates and plans and integrate them into the project delivery structure.
You will foster a working environment that encourages and inspires team members to move the project forward and satisfy the evolving needs of clients.
You will lead high-performance, mixed teams of client and Servoy staff by setting objectives, reviewing performance, and enhancing staff potential.

Desired skills & experience

Technical bachelor’s or master’s degree in IT

Proven track record (eight years) as a project manager, preferably in an international environment

Knowledge of PRINCE2

Knowledge of complex software migration projects

Benefits:

  • Highly competitive salary package
  • Pension plan
  • Contributions to healthcare

How to apply?

Do you recognize yourself in this profile? Apply now to join the Servoy team or request more information by contacting CEO Ron van der Burg at 020 2291150 or by email at [email protected]

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